Please email us at woolx.service@gmail.com and we will get back to you within 48 hours (for faster resolution to your issue, please include your order number when contacting us).

If you have not received an email from us for more than 3 days, there are two possibilities.

• Our email system did not receive your email, please send us another email.
• We replied to you but you did not receive it, please check your spam folder.